Privacy Policy

Effective Date: 13 March 2021


High North Performance (HNP) operates the highnorth.co.uk website (the “Service”).

This page informs you of policies regarding the collection, use, and disclosure of personal data when you use the Service and the choices you have associated with that data.

HNP uses your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. 


DEFINITIONS

Service

Service is the highnorth.co.uk website operated by HNP.


Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in my possession or likely to come into my possession).


Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).


Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).


Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, HNP is the Data Controller of your Personal Data.


Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

HNP may use the services of various Service Providers in order to process your data more effectively.


Data Subject (or User)

Data Subject is any living individual who is using my Service and is the subject of Personal Data.


INFORMATION COLLECTION AND USE

HNP collect several different types of information for various purposes to provide and improve the Service to you.


TYPES OF DATA COLLECTED

Personal Data

While using the Service, HNP may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address

  • Cookies and Usage Data


HNP may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email sent by HNP.


Usage Data

HNP may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


Tracking & Cookies Data

HNP use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.


You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

Examples of Cookies that may be used by HNP:

  • Session Cookies. Session Cookies are used to operate the Service.

  • Preference Cookies. Preference Cookies are used to remember your preferences and various settings.

  • Security Cookies. These are used for security purposes.


USE OF DATA

HNP uses the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to the Service

  • To allow you to participate in interactive features of the Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that HNP can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent and address technical issues

  • To provide you with news, special offers and general information about other goods, services and events which I offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information


LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are from the European Economic Area (EEA), HNP’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data collected and the specific context in which it is collected.


HNP may process your Personal Data because:

  • HNP need to perform a contract with you

  • You have given HNP permission to do so

  • The processing is in the legitimate interests of HNP and it’s not overridden by your rights

  • For payment processing purposes

  • To comply with the law


RETENTION OF DATA

HNP will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. HNP will retain and use your Personal Data to the extent necessary to comply with legal obligations (for example, if HNP are required to retain your data to comply with applicable laws), resolve disputes, and enforce legal agreements and policies.


HNP will also retain Usage Data for internal analysis purposes. Usage Data are generally retained for a shorter period of time, except when these data are used to strengthen the security or to improve the functionality of the Service, or when HNP are legally obligated to retain these data for longer time periods.


TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to HNP, please note that HNP transfer the data, including Personal Data, to the United Kingdom and process it there.


Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


HNP will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.


DISCLOSURE OF DATA

Disclosure for Law Enforcement

Under certain circumstances, HNP may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).


Legal Requirements

HNP may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
    To protect and defend the rights or property of HNP

  • To prevent or investigate possible wrongdoing in connection with the Service
    To protect the personal safety of users of the Service or the public
    To protect against legal liability


SECURITY OF DATA

The security of your data is important to HNP, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Whilst HNP strive to use commercially acceptable means to protect your Personal Data, HNP cannot guarantee its absolute security.


“DO NOT TRACK” SIGNALS

HNP do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. HNP aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.


If you wish to be informed what Personal Data HNP hold about you and if you want it to be removed from HNP systems, please contact HNP.


In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information HNP have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact HNP.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to HNP processing of your Personal Data.

  • The right of restriction. You have the right to request that HNP restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information HNP have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where HNP relied on your consent to process your personal information.


Please note that HNP may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about the collection and use of your Personal Data by HNP. For more information, please contact your local data protection authority in the European Economic Area (EEA).


SERVICE PROVIDERS

HNP may employ third party companies and individuals to facilitate the Service (“Service Providers”), to provide the Service on the behalf of HNP, to perform Service-related services or to assist in analyzing how the Service is used.


These third parties have access to your Personal Data only to perform these tasks on the behalf of HNP and are obligated not to disclose or use it for any other purpose.


Behavioral Remarketing

HNP uses remarketing services to advertise on third party websites to you after you visited the Service. These third-party vendors use cookies to inform, optimize and serve ads based on your past visits to the Service.


Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page:

https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook:

https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:

https://www.facebook.com/privacy/explanation


Payments

HNP may provide paid products and/or services within the Service. In that case, HNP use third-party services for payment processing (e.g. payment processors).


HNP will not store or collect your payment card details. That information is provided directly to the third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors HNP work with are:

Stripe

Their Privacy Policy can be viewed at:

https://stripe.com/us/privacy


PayPal

Their Privacy Policy can be viewed at:

https://www.paypal.com/webapps/mpp/ua/privacy-full


LINKS TO OTHER SITES

The Service may contain links to other sites that are not operated by HNP. If you click on a third party link, you will be directed to that third party’s site. You are strongly advised to review the Privacy Policy of every site you visit.


HNP have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children’s Privacy

The Service does not address anyone under the age of 18 (“Children”).


HNP do not knowingly collect personally identifiable information from anyone under the age of 18. 


If you are a parent or guardian and you are aware that your Children has provided HNP with Personal Data, please contact HNP. If HNP become aware that Personal Data from children has been collected without verification of parental consent, HNP will take steps to remove that information from our servers.


Changes To This Privacy Policy

HNP may update this Privacy Policy from time to time. HNP will notify you of any changes by posting the new Privacy Policy on this page. HNP will update the “effective date” at the top of this Privacy Policy accordingly.

CONTACT

If you have any questions about this Privacy Policy, please contact HNP:

By email: info@highnorth.co.uk